GENERAL TERMS AND CONDITIONS OF USING THE MY COLLEGE APPLICATION
1. PRELIMINARY PROVISIONS OF MY COLLEGE
1.1 The Provider is in a contractual relationship with the Supplier, which supplies the University Information System (UIS) to the School and provides service services to support the operation of UIS available to Users via the web interface. The vendor has developed a mobile application called My College available for iOS or Android, which allows access to selected parts of UIS via mobile devices. The Provider is entitled to provide additional licenses to use the application with extended functions such as the PREMIUM version.
1.2 UIS as a product may also be operated at the School under the trade name Academic Information System, Study Information System or Integrated Study Information System.
1.3 These general terms and conditions govern the rights and obligations when using the Application.
Please familiarize yourself with the content of the terms used in these terms and conditions:
2.1 Application means the software for iOS or Android created by the Supplier, which enables access to UIS data and work in selected UIS agendas via mobile devices, the application is available under the trade name My College.
2.2 PREMIUM Application means the My College Application in the PREMIUM version.
2.3 Copyright Act means Act No. 121/2000 Coll., On Copyright, on Related Rights, as amended.
2.4 The Price list is information on the amount of payment for the use of the Services. The price of the Service is determined including information on whether the price is with or without VAT, and including the current VAT rate.
2.5 The Supplier means the company IS4U, s.r.o., Roubalova 13, 602 00 Brno, ID No. 29205336, entered in the Commercial Register kept by the Regional Court in Brno, Section C, Insert 65487. The Supplier provides technical support for the Application and the PREMIUM Application.
2.6 FREE version means the free and basic version of the My College Application. In these Terms and Conditions, we refer to the Application without the additional suffix as the FREE version.
2.7 GDPR means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Regulation on the protection of personal data).
2.8 The Civil Code is Act No. 89/2012 Coll., The Civil Code, as amended.
2.9 The content of the Supplier means in particular a set of tools and means, i.e. all materials, information and works (including copyright works) supplied by the Supplier or third parties in a contractual relationship with the Supplier as part of the Service, which form the functional framework of the Service (form).
2.10 The content of the School means in particular all materials, information and works (including copyright works) supplied by the School as part of the Service, which create its content (content).
2.11 The Content of the User means in particular all materials, information and works (including copyrighted works) supplied by the User in connection with the use of the Service as texts, images, videos, etc., and may also be works of third parties.
2.12 Content of The Application represents the Content of the Supplier, the Content of the School and the Content of the User.
2.13 Terms and Conditions means these General Terms and Conditions of Use of the Application.
2.14 The Provider or us means the company BizBox Customer Services, s.r.o., Roubalova 383/13, 602 00 Brno, ID No. 29376823, entered in the Commercial Register kept by the Regional Court in Brno, Section C, Insert 76821. You can use these contact details to communicate with us:
Technical support website: https://support.moje-studium.cz/en
E‑mail for communication regarding technical support: email@example.com
E‑mail for communication related to the Agreement: firstname.lastname@example.org
Correspondence address: BizBox Customer Services, s.r.o., Roubalova 13, 602 00 Brno
2.15 PREMIUM version means a paid version of the Application that offers an extended range of functions available to the User. Premium functions are described inside the Application and on the website https://www.moje-studium.cz/en.
2.16 The Service means the performance of the Provider consisting in the provision of a license to the Application to the User.
2.17 Agreement means an agreement the subject of which is the provision of the Service to the User, including the provision of a license to use the Service. These Conditions are an integral part of the contract.
2.18 School means a university that operates UIS, is in a contractual relationship with the Supplier and allows the User to access UIS.
2.19 UIS means the University Information System, which the Supplier supplies to the School, under the trade name used at the School (see point 1.2).
2.20 User or YOU means any UIS user, i.e. a person who has access data to the UIS.
2.21 User Account means the User's environment in UIS accessible after filling in the User's login data. The conditions for granting user data are determined by the School.
2.22 Web interface means a website from which the UIS can be accessed.
3. CONCLUSION OF THE CONTRACT
The Agreement between US and YOU is concluded upon confirmation of these Conditions in the Application environment. You can only use the application if you have access data.
3.1 The condition for concluding the Agreement and using the Application is that each User has his access data to the UIS (User Account). The conditions for granting access data are determined by the School.
3.2 The Agreement on the provision of the Service is concluded at the moment of confirmation of these Conditions by the User in the Application.
3.3 The User declares that at the time of concluding the Agreement he is able to assess the consequences of his actions and also to control these actions.
3.4 The User acknowledges and agrees to the use of means of distance communication when concluding the Agreement. The costs incurred by the User in the use of means of distance communication in connection with the conclusion of the Agreement (costs of internet connection, costs of telephone calls) shall be borne by the User himself, and these do not differ from the basic rate.
3.5 Acceptance of an offer with a supplement or deviation is not acceptance of the offer.
3.6 The PREMIUM application contains functions that are not automatically made available to you by concluding a contract. You are entitled to these features when you pay for the Service (see Article 5).
4. INTELLECTUAL PROPERTY LICENSE AND PROTECTION
The application is a copyright work under the Copyright Act, which is protected by law. Part of the Agreement is your right to use the Application as a copyright work. Details are covered in this article.
4.1 By concluding the Agreement, the Provider provides the User with the right to access and use the Application (sub-license to the Service). The sub-license is non-exclusive, territorially unlimited and limited in time for the duration of the Agreement. This sub-license is non-transferable to a third party.
4.2 All rights to the Application (including name, codes, trademarks, software, videos, images, graphics, sounds, etc.) and to its individual parts are the exclusive property of the Supplier and under the license the Provider is entitled to grant sub-licenses to Users. The User is not entitled to grant licenses, sublicenses, copy, modify or create collective or derived works from the Application. The User is not authorized to reverse compile, decompile or otherwise attempt to extract the source code of the Application or any part thereof.
4.3 The content of the Supplier, including the software of the Application, is protected by intellectual property rights. The User may not change, copy, reproduce, distribute or use the Content of the Supplier for any purpose contrary to the meaning of the Contract.
5. PROVISION OF THE SERVICE
In this article, you will learn what your and our responsibilities are when using the Application and the PREMIUM Application. Please keep in mind that all applicable laws must be complied with in the online environment and that you are responsible for the content that you distribute in the online environment.
5.1 The Application Access Service is provided to the User from the conclusion of the Agreement for the entire duration of the Agreement.
5.2 Access to Service for The PREMIUM Application is provided to the User from the date of proper payment of the price for the Service for the period for which the Service is paid for the PREMIUM version.
5.3 The application is compatible with the Android and iOS operating systems. The application is compatible with the Android operating system version 6 and higher, and the iOS operating system version 12 and higher.
5.4 The Provider (through the Supplier) guarantees that the content of the Application is a subset of the content of the Web Interface; any functionality or information and data beyond the scope of the Web Interface of the Application according to the Agreement does not affect and the Provider is not obliged to deliver any functional or other improvements to the Application, not even within the scope of the Web Interface. However, the School is responsible for the content of the data in UIS and the Content of the School. Use of the Application does not provide the User with any special study advantages compared to the use of UIS via the Web Interface.
5.5 Selected functions and the way of representation, display and accessibility of data included in the functionalities of the PREMIUM Application are not provided within the distribution of the Application, nor do these functions provide the User with any special study advantages over using UIS via the Web Interface.
5.6 Neither the Provider nor the Supplier is obliged to ensure the constant and uninterrupted availability of the Application or the PREMIUM Application. The User acknowledges that both the Provider and the Supplier are entitled to limit or completely interrupt the Service due to planned outages. The planned outage will always be published in advance in the Application, the PREMIUM Application and on the Web Interface or notified to the User by e‑mail in advance.
5.7 Neither the Provider nor the Supplier shall be liable for outages of operation of the Application or the PREMIUM Application of a technical nature caused without the fault of the Provider. However, the Provider is obliged to make every effort to ensure the re-commissioning of the Service as soon as possible. The Provider will be the first in the order to ensure the re-commissioning of the PREMIUM Application Service.
5.8 The User declares and undertakes:
(a) to be thoroughly familiar with the Terms before using the Service, that he fully understands and agrees with these Terms;
(b) to use the Service only for the purpose for which it is intended. It will not use it for any unethical conduct, conduct in violation of law or the Contract and these Terms and with the legitimate interests of the Provider, Contractor or School;
(c) to use the Application or the PREMIUM Application exclusively for personal, non-commercial purposes;
(d) to ensure the confidentiality of the Content of the Application or the PREMIUM Application and not misuse the login data and passwords necessary for the User's login and access to the Service, in particular to not disclose or allow access to any third party identification data and passwords;
(e) to prevent situations in which personal data or other data in the PREMIUM Application or Application may be lost, damaged or destroyed or otherwise impaired, or situations where a third party would gain or be able to gain unauthorized access to personal data . If such situations occur, the User is liable for any damages caused by the security risk. At the same time, the User undertakes to report the security risks to the Provider or the Supplier without undue delay;
(f) to ensure that the User Content does not infringe the rights of third parties;
(g) to not misuse, block, modify nor otherwise alter any part of the Service or Content of the PREMIUM Application or Application, or even attempt to interfere with the stability, operation or data of the Service or PREMIUM Application or Application;
(h) to, when using the Service, respect the rights of the Provider, the Supplier and third parties, especially when dealing with objects of intellectual property rights;
(i) to not do anything that would interfere with or damage the Service (or the networks and servers connected to the Service) or the PREMIUM Application or Application.
5.9 The User acknowledges and agrees that neither the Provider nor the Supplier is responsible for the User's Content.
5.10 Regarding requirements for solving technical problems that make it impossible or difficult to properly use the Application or the PREMIUM Application, the User may contact the Supplier via the web address https://support.moje-studium.cz/en. User requests for PREMIUM applications will be handled with priority.
5.11 At the same address (see point 5.10), the User may contact the Provider to resolve business issues related to payment for the PREMIUM Application.
5.12 The Application Access Service is provided to the User free of charge, for the price of the Service and the method of payment for the PREMIUM Application, see Article 6.
6. PRICE OF THE PREMIUM APPLICATION SERVICE AND METHOD OF PAYMENT
For the use of the PREMIUM Application, you are obliged to pay a fee in the agreed amount and on time. If you do not fulfill this basic obligation towards us, we may restrict your access to the Service or transfer your PREMIUM Application service to the Application Service.
6.1 The amount of the price for the Service is set out in the Price List, which is published in the Application. The Provider reserves the right to unilaterally adjust the price in the Price List. The conditions for changing the Price List are the same as the conditions for changing the Conditions pursuant to Article 13.4 of the Conditions.
6.2 Payment for the Service is made in advance and is non-refundable. The User pays for the Service in advance on the basis of the provided payment card authorization for recurring payments. Based on this authorization, the User is regularly charged fees in accordance with the period specified in the Price List according to the selected tariff.
6.3 For cashless payment, a third-party payment gateway is used, which provides secure technology for accepting payment cards, incl. recurring payment services.
6.4 The User may terminate recurring payments at any time via his user account in the PREMIUM Application or using the contact form on the website https://support.moje-studium.cz/en. The following payment will not be deducted. Recurring payments will end even when the payment or credit card expires. A new authorization is required to resume recurring payments after they have ended. Payment card details can be changed via the User terminating repeated payments in the PREMIUM Application and re-authorizing a new payment or credit card in the Application. The third-party payment gateway system will automatically remember the card's payment information and deduct subsequent payments from it.
6.5 The invoice (tax document) is issued by the Provider on the day of payment by payment card in PDF format and is accessible to the user in the PREMIUM Application.
6.6 The Provider is entitled to suspend the provision of the PREMIUM Application Service if it is not possible to make another payment by payment card after prior authorization. Under these conditions, the User is automatically transferred to the Application without the PREMIUM version and is informed of this fact in the Application.
6.7 The price of the Service is tied to the User's User Account relating to one School. In the event that the User uses the PREMIUM Application with another user account belonging to another School, he will be obliged to pay for the Service. The prepaid period ends with the termination of the User Account relating to a specific School or at the User's decision.
6.8 In the event that the payment is deducted from the User even after requesting termination, the User is obliged to immediately inform the Provider of this fact.
6.9 The Provider may provide the User with the PREMIUM Application Service free of charge under the conditions set out in the Application on the basis of a pre-authorization of the payment card. The User will not be automatically notified of the termination of the free provision of the Service, however, he has the opportunity to verify this fact in the PREMIUM Application.
7. DURATION OF SERVICE PROVISION
Unless otherwise agreed, the Service is limited to the period of validity of the User Account (conditions are set by the School).
7.1 The Agreement is concluded for the duration of the User Account, but no later than 90 days from the date of termination or interruption of the last study at the School. The conditions of validity of the User Account are set by the School and are usually limited to the duration of studies at the School or to the duration of another contractual relationship with the School.
7.2 The Contract may further be terminated:
(a) by agreement of the parties on the date specified in such an agreement;
(b) termination of any of the Parties without giving a reason with one month's notice beginning on the first day of the month following the month in which the notice was delivered to the other Party, or under other conditions, if such Terms and Conditions expressly so provide;
(c) withdrawal from the Contract pursuant to Article 8 of the Conditions.
7.3 The User acknowledges that after the termination of the Agreement he will not have access to any Content of the Application, especially the User Content.
7.4 Access to the content of the PREMIUM Application is available only for the period of payment of the price for the Service (see point 6.1), after the end of the period for which the service is paid for, and only the content of the Application is available.
8. WITHDRAWAL FROM THE CONTRACT
In this article, you will learn how to terminate the Service Agreement immediately.
8.1 In the event that the User violates any obligation stipulated by valid legal regulations or the Contract, the Provider has the right to withdraw from the Contract.
8.2 The User is entitled to withdraw from the Agreement at any time without giving a reason. The User is entitled to withdraw from the Agreement by deactivating the Application on his mobile device. Withdrawal has ex nunc effects. Withdrawal with ex tunc effects (cancellation of the contract from the beginning) is excluded, as the Services are provided to the User before the expiration of the withdrawal period.
9. RESPONSIBILITY FOR DEFECTS
If our services do not work as they should, you can complain according to the rules below.
9.1 The Provider (through the Supplier) is responsible to the User for ensuring that the Services comply with the Contract..
9.2 The User is obliged to notify the Provider or the Supplier of any defects of the Application or the PREMIUM Application without undue delay (see point 5.10). The complaint should contain a description of the defect and all relevant facts. The User is obliged to file a complaint with the School when the nature of the subject is the School Content.
9.3 The Provider (alone or in technical matters through the Supplier) shall decide on the complaint within thirty days. It will inform the User about this by e‑mail. If the complaint is found to be justified, the Provider (or the Supplier) will handle the complaint by repairing, or in the event of a serious error preventing the use of the PREMIUM Application, the Provider will provide an extension of the period of use of the PREMIUM Application free of charge.
10. RESPONSIBILITY OF THE PROVIDER AND THE SUPPLIER
In this article, you will find out when we are not liable for any damages incurred by you in connection with the use of our Services.
10.1 The User acknowledges and agrees that he uses the Application and the PREMIUM Application at his own risk. Neither the Provider nor the Supplier shall be liable for any damage or injury caused to the User in direct connection with the use of the Application, including loss of stored data, especially the User's Content, or delayed reaction time of the Application or restrictions on the availability of premium features in the PREMIUM Application.
10.2 Neither the Provider nor the Supplier shall be liable for disabling or limiting the Service caused by failures of the Internet, as well as other circumstances of a technical nature which neither the Provider nor the Supplier are able to influence or whose solution requires the cooperation of third parties (e.g. unavailability of the server used by the Supplier or the School for the operation of the Service).
10.3 Neither the Provider nor the Supplier shall be liable for errors arising as a result of third-party interventions in the Application or the PREMIUM Application or as a result of their use contrary to their purpose.
11. PROCESSING OF PERSONAL DATA
When you register, you provide us with your personal data. By using the PREMIUM Application, you entrust the Provider with your personal data, which is further processed by the Supplier. This article regulates how we treat the personal data entrusted to us.
11.2 The administrator of most personal data in the Application and the PREMIUM Application is the School. The school determines what personal data will be collected and further processed in UIS and for what purpose.
11.3 Based on the contract on the processing of personal data, the Supplier is authorized by the School to process personal data and is therefore in the position of a processor of personal data.
11.4 The Supplier is further authorized to process those personal data obtained by the Provider which are necessary for making the PREMIUM Application available and issuing tax documents for the Service.
11.5 The Supplier, as the processor of personal data (for the Provider and for the School) declares and guarantees to:
(a) make every effort to ensure the security of personal data entered into the UIS and use all reasonable security systems and procedures customary for the processing of personal data;
(b) treat any information obtained in connection with the processing of personal data as confidential. The Supplier undertakes not to provide confidential information to a third party and not to use it for any purpose other than for the performance of obligations under the Contract, except for relevant state and other administrative authorities and courts, if the Supplier is obliged to provide such information or information under generally binding regulations, which are or become publicly available other than in violation of this Agreement;
(c) fulfill all legal obligations imposed on him by the GDPR and other legislation regarding the protection of personal data;
(d) process personal data for the entire duration of the Agreement in accordance with Czech law, in particular in accordance with the GDPR;
(e) process the data exclusively in the European Union or in countries which ensure an adequate level of protection on the basis of a decision of the European Commission.
11.6 The Provider entrusts the care of personal data to the Supplier as a processor of personal data and undertakes not to provide confidential information to a third party or use it for any purpose other than fulfilling obligations under the Contract, except for relevant state and other administrative authorities and courts, if the Provider is obliged. according to generally binding regulations, provide them with this information, or information that is or becomes publicly available other than in violation of this Agreement.
11.7 The User declares and guarantees to:
(a) store and process only current personal data in the UIS;
(b) keep its access data secure and do its utmost to prevent unauthorized access to the UIS or other security risks;
(c) report to the Provider or the Supplier without undue delay all facts that could lead to a breach of data security in the UIS, Application or PREMIUM Application, in particular that personal data has been or may be lost, damaged or destroyed or otherwise impaired. , or that a third party has obtained or may obtain unauthorized access to personal data.
12. EXTRAORDINARY DISPUTE RESOLUTION
12.1. In the event of a dispute between the User and the Provider under the Contract, which cannot be settled amicably, the User may submit a proposal for out-of-court settlement of such a dispute to a designated out-of-court settlement of consumer disputes, the Czech Trade Inspection Authority, Central Inspectorate ADR Department, Štěpánská 15, 120 00 Prague 2, e‑mail: email@example.com, web: adr.coi.cz. The User can also use the online dispute resolution platform set up by the European Commission at http://ec.europa.eu/consumers/odr/.
12.2. The Provider declares that the contractual relationship under this Agreement is established between it and the User and further leases all services of the Supplier as a subcontract. The Supplier also has a relevant contractual relationship with the School.
12.3. The User is thus not entitled to enforce any performance of this Agreement by the Supplier or the School.
13. FINAL PROVISIONS
13.1 The Agreement and these Conditions are governed by Czech law, even if the relationship related to the use of the Service contains an international (foreign) element.
13.2 Where the law, the Contract or these Conditions require written communication, it is sufficient if the message is sent by e‑mail or other means of electronic communication that do not raise doubts about the content of the message and its sender.
13.3 If any provision of the Terms is or becomes invalid or ineffective or inapplicable, the invalid provision will be replaced by one whose meaning is as close as possible to the invalid provision. The invalidity or ineffectiveness or inapplicability of one provision shall not affect the validity of the other provisions. Changes and additions to the contract or business conditions require a written form.
13.4 The wording of the Conditions may be changed or supplemented by the Provider. The Provider is obliged to notify the User of changes to the Conditions by e‑mail to the address specified in the User Account or to notify the publication of new Conditions in the Application or the PREMIUM Application at least thirty days before the change takes effect. The User is entitled to terminate the Agreement in writing for this reason within ten days of receiving notice of a change in the Conditions, with one month notice starting on the first day of the month following the month in which the termination was delivered to the Provider. If the User does not terminate the Agreement within the specified period, it is valid that he agrees with the change of the Conditions. The rights and obligations of the parties are always governed by the wording of the terms and conditions under which they arose..
13.5 The valid wording of the Conditions is always published in the Application and the PREMIUM Application.
13.6 This current version of the Conditions is valid and effective from 1 May 2020.
PRINCIPLES OF PRIVACY
When ordering the My College PREMIUM application, you provide us with your personal data. We would like to inform you regarding how we will handle your personal data.
The policy applies to all UIS users using the My College PREMIUM application.
The administrator of personal data is BizBox Customer Services, s.r.o., Roubalova 383/13, Stránice, 602 00 Brno, ID number 29376823, entered in the Commercial Register kept by the Regional Court in Brno, Section C, Insert 76821 ("Company"). If you want to contact us and ask us anything about the processing of personal data, you can use the form at https://support.moje-studium.cz/en.
The data controller for the processing of personal data is mainly used by the company IS4U, s.r.o., Roubalova 383/13, Stránice, 602 00 Brno, ID number 29205336, registered in the Commercial Register kept by the Regional Court in Brno, section C, insert 65487. This company is also a processor of personal data. Your university supplied by the University Information System (UIS).
What data do we collect?
The company collects data that are necessary for the implementation of the order of the My College PREMIUM application. It is about:
- identification data (user identification number in UIS, name and surname of the user),
- contact details (e‑mail),
- payment (invoicing) data (contact address).
Due to the fact that the use of the My College PREMIUM application is tied to your university studies, the Company also has information on which school you are studying at and when your studies at this school will end.
How we use your data
The company uses the collected data for the following purposes:
Conclusion, changes to and termination of contracts
We use the data for the preparation of contractual documentation, registration of contracts, change to contracts or termination of contracts.
For this purpose, we urgently need your personal data in order to comply with the legal requirements for the conclusion, changes to, and termination of the contractual relationship.
Business activity / provision of services
We use the data for the provision of services itself - especially for communication with you, if you have asked us something, or made a complaint or alerted us to a technical problem, or to send you an accounting document.
For this purpose, we urgently need your personal data in order to be able to fulfill what you are asking of us, or what you have ordered from us.
We use the data to issue accounting documents and keep accounts.
For this purpose, we urgently need your personal data in order to comply with legal accounting requirements.
Marketing / Sending business messages
You may receive an informational e‑mail from us from time to time, as we reasonably assume that you, as our customers, are interested in this information. If these messages are an annoyance, please let us know or simply unsubscribe from the e‑mails following the instructions in each e‑mail.
Legal proceedings and defense of legal claims
We may use the information we collect to investigate or resolve disputes or legal claims that relate to business cooperation with the Company or in other cases permitted by applicable law.
Data sharing and transmission
The company may share the collected data:
With contractual partners
The Company may provide information to co-workers, technical support providers, accounting services, consultants and other service providers that we cannot provide on our own.
We would like to assure you that all our contractual partners are bound by a duty of confidentiality.
For legal reasons or in case of disputes
The Company may share your information if required by law, regulations, operating agreements, legal processes or government agencies.
With your consent
The company may share your data in other ways, if it notifies you, and you agree.
Your rights in connection with the processing of personal data
Storage and deletion of data
We only keep your data for the necessary length of time; Unless otherwise stated above or unless otherwise provided by law for the archiving period, we only process your data for the duration of the contractual relationship.
If permitted by law, the Company may retain certain data even after the retention period has expired, in the following cases:
- if we are resolving a problem with you, such as an outstanding dispute or a legal claim,
- if required by law or if we store this data in aggregate or anonymous form,
- if we need such data for legitimate business purposes.
Access to your data
You can contact us at any time free of charge to request information on whether we are processing your personal data and, if so, to request detailed information about this processing. You can use any of our contact details for this.
Change of your data or errors in the data
If there is any change in your personal information during cooperation with the Company or the use of its services, such as a change of name, change of registered office or e‑mail address, or if you find that we are working with your outdated or incorrect data, please let us know about know as soon as possible. You can use any of our contact details for this.
You can ask us to limit the processing of only some of your personal data or for only certain purposes of processing.
You can contact us at any time to pass on the data we have available to a third party according to your specifications.
Raise an objection
The right to object to the processing of personal data which are processed for the purpose of fulfilling a task performed in the public interest or in the exercise of public power or for the purposes of protecting the legitimate interests of the Company. If the Company does not prove that there is a serious legitimate reason for processing that outweighs the interest or rights and freedoms of the natural person, it will terminate the processing on the basis of the objection without undue delay.
Complaint to the Office for Personal Data Protection
If you believe that we are handling your data in violation of the law, you can file a complaint with the Office for Personal Data Protection at any time.